A selection of experiences shared by clients who have brought their timepieces to Bua Timepieces.
Back to Home12+
Years in Chiang Mai
1,800+
Watches Serviced
4.9
Average Rating
96%
Returning Clients
Nattaya Thongchai
Chiang Mai
I brought in my late father's watch — a mechanical piece from the 1970s that had sat in a drawer for years. The team took the time to explain what they found and walked me through the restoration options without any pressure. The watch came back running well and looking dignified. I was particularly grateful that they asked before doing anything cosmetic.
May 2025 · Heirloom Restoration
Kriengkrai Sunthon
Chiang Mai · Engineer
My everyday dress watch had started losing about four minutes a day. I'd been putting off getting it looked at, partly because I wasn't sure who to trust. Bua Timepieces did the full movement service and checked the timing carefully before returning it. Clean process, no surprises on the cost.
June 2025 · Full Movement Care
Marcus Weiß
German visitor, Chiang Mai
I needed a battery replaced on a watch I wear often. The service was quick and the staff took a moment to check the gasket and crown too, which I appreciated — it showed attention beyond just the basic job. Communication in English was no problem at all.
May 2025 · Gentle Care Service
Apinya Phongpan
Lamphun
I drove from Lamphun specifically because a friend had recommended this workshop. The watch that needed attention was my grandmother's — a small mechanical piece I had never had the confidence to take anywhere. The assessment was thorough and honest. They told me what could and couldn't be done and why. That kind of transparency is rare.
June 2025 · Heirloom Restoration
Somjit Ongkham
Chiang Mai · Retired teacher
I have visited several times over the years and always find the service consistent. The Full Movement Care on my automatic watch was well done — I was given a clear picture of what had been serviced and what the timing readings showed afterwards. I appreciate that nothing is rushed here.
May 2025 · Full Movement Care
Rachel Kim
Australian expat, Chiang Mai
I brought in two quartz watches for batteries and a general check. Both were done carefully, the staff were welcoming, and they flagged a worn strap on one that I had not noticed. The workshop has a calm, unhurried feel to it which suits the work they do.
June 2025 · Gentle Care Service
A 1965 Swiss pocket watch converted to a wristpiece by the client's grandfather. The movement had not been serviced in decades and had stopped completely. The crystal was cracked and the case showed significant wear.
Full movement disassembly, ultrasonic cleaning, and careful reassembly with period-appropriate lubricants. A replacement crystal was sourced that matched the original profile. Case cleaned but not polished, preserving the patina.
The movement runs within ±15 seconds per day — good performance for its age and calibre. The client now wears it regularly and brought it back six months later simply to show us.
"It feels extraordinary to wear something my grandfather made tick again."
Duration: 4 weeks · Service: Heirloom Restoration
A well-regarded automatic wristwatch that had developed noticeable timekeeping drift — losing around six minutes per day. The owner had worn it for seven years without a service.
Complete movement service including cleaning, fresh lubrication, and accuracy regulation. The rotor bearing was worn and replaced. Timing was tested across five positions on the timing machine.
Timekeeping stabilised to within ±5 seconds per day on the timing machine across all tested positions. The owner collected the watch after ten days and commented that it felt noticeably smoother when winding.
Duration: 10 days · Service: Full Movement Care
67 Thanon Ratchadamnoen
Si Phum, Chiang Mai 50200
Mon–Sat: 9:00–18:00
Sunday: Closed
We would be glad to take a look at what you have and talk through the options together.
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